Terms and Conditions

Welcome to Inspire Learning. By using this Website and our services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our services.

General Use of Services

The Website and its services are provided for educational purposes only. While we aim to support students in achieving their academic goals, we do not guarantee specific outcomes.
The services offered are intended for individuals who are of legal age to enter into binding agreements or have parental or guardian consent.

Payment and Refund Policy

Payments on the website are processed and collected through Stripe.
Arrangements may be made to pay through E-transfer or cash upon request.
All payments must be made in advance of the delivery of our services through the approved payment methods listed on the Website.
Refund requests will be considered on a case-by-case basis and are subject to our refund policy, which is described below.

Code of Conduct

Users agree to use the Website and services responsibly and ethically, refraining from any inappropriate or unlawful behavior.
Inspire Learning reserves the right to cancel any scheduled lessons, provided it is in accordance with the refund policy described below.
Any misuse of the platform, including harassment, spamming, or sharing false information, may result in termination of further services.

Intellectual Property

All content provided on the Website, including text, graphics, and logos, is the intellectual property of Inspire Learning or its licensors. Unauthorized use is strictly prohibited.

Privacy Policy

Your personal information will be handled in accordance with our Privacy Policy, which can be accessed here[link to Privacy Policy].

Refund and Cancellation Policies

At Inspire Learning, we strive to provide high-quality tutoring services and ensure transparency in our refund process. Please review our refund policy carefully.

1. Client Cancellations

1.1 Clients may cancel a scheduled lesson and receive a full refund provided that the cancellation is made more than 24 hours prior to the scheduled lesson.

1.2 Cancellations made within 24 hours of the scheduled lesson are not eligible for a refund, as tutors allocate their time and resources specifically for the session.

1.3 To cancel a lesson, clients must notify Inspire Learning via the provided contact methods (e.g., email or platform cancellation form).

2. Business Cancellations

2.1 Inspire Learning reserves the right to cancel any scheduled lesson, with or without cause.

2.2 In the event that Inspire Learning cancels a lesson, a full refund will be provided to the client.

2.3 Clients will be notified of any cancellations by Inspire Learning at the earliest possible opportunity via their registered contact information.

3. Refund Requests

3.1 If a student or parent/guardian is unsatisfied with a service provided, they may claim a full refund, which is administered at the discretion of Inspire Learning.

3.2 Refund requests must be submitted through the designated contact methods (e.g., email or platform form) and include specific details about the dissatisfaction.

4. Bundles/Packages

4.1 If a student or parent/guardian would like to discontinue lessons purchased as a package (multiple lessons purchased at an agreed upon rate), they will be refunded a portion of the total payment as an equivalent to the portion of remaining hours within the package.

4.2 Refund calculations for bundles/packages will consider the original discounted rate and the number of hours already utilized.

5. Processing Refunds

5.1 Refunds will be processed within 7 business days of receiving a valid cancellation request or upon confirmation of a business-initiated cancellation.

5.2 Refunds will be issued via the same payment method used for the original transaction. If this is not possible, alternative arrangements will be discussed with the client.

6. Non-Refundable Services

6.1 Any services or materials purchased as part of a bundle, subscription, or package may have separate terms regarding refunds. These terms will be clearly communicated at the time of purchase.

7. Contact

For questions or assistance regarding cancellations or refunds, please contact Inspire Learning at:

Email: info@inspirelearning.ca
Phone: +1 437-385-9417