Privacy Policy

Last Updated: 2025-02-12

At Inspire Learning, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information. By using our Website, you agree to the terms of this policy.

1. Introduction

1.1 This Privacy Policy applies to all users of the Website, including visitors, registered users, tutors, and students.

1.2 Our goal is to ensure your personal information is handled securely and transparently.

2. Information We Collect

2.1 Personal Information:

All personally identifiable information that we collect is submitted voluntarily by users of this website. This information may include:

  • Contact information: name, email address, phone number.
  • Academic details: grade level and subject interests.
  • Information to provide our services: Home address, geographic region of residence.

2.2 Payment Information:

We use Stripe as our payment processor for Credit and Debit card transactions. Stripe collects and tracks billing information and other potentially personally identifiable information to process payments and prevent fraud. This information includes: 

  • Email
  • Name
  • Credit/Debit card information
  • Country or geographical region
  • Postal code

Stripe may securely share the purchaser’s information with third party security and risk providers during the payment process to provide real-time fraud protection. We do not have access to this information or any input on decisions made to authorize a payment.

2.3 Usage Data:

We collect information related to general usage and navigation of our website by website visitors. This information may include:

  • IP address, browser type, operating system.
  • Interactions with our Website (e.g., pages visited, time spent).

The IP address of visitors are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks.

2.4 Third-party Data Collection

We use Appointlet to manage our booking service. Appointlet retains all booking data that is processed by their services. This data may include:

  • Email
  • Name
  • Location data including personal address or region of residence

This information may be requested to be deleted. See section 8 (Your Rights).

3. How We Use Your Information

3.1 To provide and manage tutoring services.

3.2 To communicate service updates, promotions, or changes.

3.3 To process payments securely.

3.4 To improve the functionality and usability of our Website.

3.5 To comply with legal requirements or enforce our Terms and Conditions.

4. Data Sharing and Disclosure

4.1 We may share your information with the following:

  • Service Providers: Payment processors, IT support, and analytics services.
  • Tutors: Limited information necessary to provide tutoring services.
  • Legal Authorities: When required by law or to protect our rights.

4.2 We do not sell your personal information to third parties.

5. Data Retention

5.1 We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

5.2 Users may request deletion of their data at any time by contacting us.

6. Data Security

6.1 We implement industry-standard security measures, including encryption and secure servers, to protect your data.

6.2 While we strive to protect your information, no method of transmission or storage is completely secure.

7. Cookies and Tracking Technologies

7.1 This website may use third-party cookies for the following purposes:

  • Recognize returning users.
  • Analyze Website traffic and improve services. 

You can manage or disable third-party cookies through your browser settings. However, this may impact Website functionality.

8. Your Rights

8.1 You have the following rights concerning your personal information:

  • Access your data.
  • Request corrections.
  • Request deletion (“right to be forgotten”).
  • Opt-out of marketing communications.
  • Data portability.

8.2 To exercise these rights, contact us at info@inspirelearning.ca.

9. International Data Transfers

9.1 If your data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place to protect it.

10. Children’s Privacy

10.1 Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

10.2 Parents or guardians can contact us to review or delete their child’s information.

11. Third-Party Links

11.1 Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Changes to this Privacy Policy

12.1 We reserve the right to update this policy at any time. Changes will be effective upon posting on the Website.

12.2 Significant updates will be communicated via email or Website notifications.

13. Contact

13.1 If you have questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@inspirelearning.ca
  • Phone: 1-437-385-9417
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